Privacy Policy

At Al Saba, your privacy is our promise. We understand that trusting us with your personal information means trusting us with something precious. This policy outlines how we collect, use, and protect your information when you use our website at www.alsaba.in.

Your privacy is our topmost priority. We maintain the highest standards of data protection and will never compromise your trust.


What We Collect

When you shop with us, sign up for updates, or reach out to our family, we may collect:

  • Name and contact details (email address, phone number, shipping address)

  • Account credentials (when you create an account on our website)

  • Payment information (processed securely through Shopify)

  • Size preferences and order history

  • Communication preferences for updates

  • Website usage data, cookies, IP address, browser information

  • Feedback, reviews, and testimonials, photos you choose to share


How We Use Your Information

We may use your information exclusively to serve you better:

Order Fulfillment:

  • Processing and confirming your orders

  • Coordinating delivery through courier partners

  • Providing order and shipping confirmations and customer support

Service Enhancement:

  • Sharing new collections and special offers (only if you opt in)

  • Improving our website functionality and user experience

  • Developing new products based on customer preferences

  • Processing payments securely through Shopify's encrypted payment system


Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We only share your information with:

  • Delivery Partners: We share necessary delivery information with our courier partners (such as Blue Dart, Delhivery, or similar services) solely to ensure your orders reach you safely and on time.
  • Legal Requirements: We may disclose information if required by law, court order, or government authority
  • Service Providers: Shopify and other service providers who help us operate our website and process payments.

Your Rights and Responsibilities

You have complete control over your information:

  • You can access and update your account information any time 

  • Contact us if you need help accessing, correcting or deleting your information. (Some information may be retained for record-keeping, fraud prevention, or legal compliance)

  • Opt out of marketing emails at any time by clicking "unsubscribe" in our emails

  • Manage cookie preferences through your browser settings, though some website features may not function properly if cookies are disabled.

To help us serve you, you must:

  • Provide accurate and complete information when placing orders

  • Keep your account information updated

  • Protect your account credentials and notify us of any unauthorized access


Updates to This Policy

We may update this privacy policy to reflect changes in our practices or applicable laws. We'll notify you of significant changes through email or website notifications.


Contact Us

Your privacy concerns are important to us. If you have any questions about this privacy policy, reach out:

Email: hello@alsaba.in
Phone: +91 8483000117
Address: Shop no 7, Ganga Fernhill, opposite Nyati Exuberance, Undri, Pune, Maharashtra - 411060

Last Updated: October 30, 2025

At Al Saba, we believe that trust is earned through transparency and consistency. Thank you for trusting us - we promise to honor that trust every day.